Flagstaff EOC opens doors to the public

The nerve center of the Emergency Operation Center.

FLAGSTAFF – On March 23, the Emergency Operation Center in Flagstaff held an open house to allow the public to peer inside for the first time.


The Emergency Operation Center is based on a modular, FEMA model. That means that only those areas necessary for the current emergency are staffed. That could mean representatives from federal agencies, State agencies or local agencies. Local agencies can be anything from the American Red Cross, Amateur Radio Emergency Service, Community Emergency Response Team, Coconino County Sheriff’s Office, representatives from fire and police departments from anywhere in Coconino County to name a few.

The Coconino Emergency Operation Center is operated by Coconino Emergency Management. It received national recognition during the Tinder Fire in the Blue Ridge area. Amateur radio operators from the Coconino Amateur Radio Emergency Service was the only communications to get through to the EOC at the beginning to issue evacuation orders.

Visitors got a chance to see the various community emergency services in Coconino County. The Community Emergency Response Team (CERT) sponsored by the Sheriff’s Department was one. The group is made up of volunteers that respond to various emergencies as directed by the CCSO. This can be anything from assisting in searching for a lost person to providing traffic control. CERT training, provided by the CCSO, is required to be a member.

Amateur radio operators set up antennas to demonstrate emergency communications.

The Coconino Amateur Radio Club Amateur Radio Emergency Service (ARES) group mans their space at the EOC for almost every emergency. Amateur radio—aka “Ham”—operators are people of all walks of life licensed by the Federal Communications Commission to operate amateur radio equipment on several frequencies. This is not the same as a General Mobile Radio Service (GMRS) license. Although amateurs are not required to, many donate countless hours in training and providing emergency communications. Amateur radio can get through when many other means of communications fail. They use a variety of digital and voice modes and sometimes even old-fashioned Morse code. Some FEMA courses are required to work with the amateur radio operators in the EOC, however any amateur radio operator can participate by providing reports in their area. ARES is a program sponsored by the American Radio Relay League. There is no requirement to join any group or provide emergency communications attached to an FCC amateur radio license.

The American Red Cross also provided an information table for their continuing role in many emergency situations in and outside of the EOC. The State Emergency Management Agency also presented their role.

Ground control to Major Tom. This unit provides cell and wi-fi service in remote locations.
Flagstaff Police Department bomb squad robot.

Outside there were several agencies present . The Flagstaff Police Department bomb squad had their bomb robot present. The State Emergency Management Team had their “Ground Control” unit that provides cell and Wi-Fi services in remote areas. There were also representatives from the fire department and ambulance services.